Resolved -
We are pleased to inform you that the recent bug fix patch has resolved the previous issue. Thank you for your patience, and please reach out if you experience any further issues.This incident has been resolved.
Nov 8, 14:03 UTC
Monitoring -
The origin of the issue has been found, and owners of the SAM Cloud Stations can create and add new DJs on their station and we will be monitoring the fix closely.
Nov 6, 14:58 UTC
Investigating -
We are investigating an issue where, upon creating a DJ in SAM Cloud, the greeting email containing the DJ's credentials is not being sent automatically.
At the moment there is no work around for the new DJ to get their credentials.
More information to come.
Oct 17, 13:22 UTC