SAM Reporter error following Chrome update
Identified - We have identified an issue where the latest version of Google Chrome is preventing SAM Reporter from generating reports as it no loger can access port 80 on the local machine.
Our team is actively working on a fix which will be delayed in future releases of SAM Broadcaster Pro.
In the meantime, users are encouraged to use the following workaround:
To allow Chrome to access port 80, you can modify the Chrome shortcut properties as follows:
- Right-click the Chrome shortcut and select Properties.
- In the Properties window, go to the Shortcut tab.
- Append the following flag to the end of the Target field: --explicitly-allowed-ports=80"
Mar 18, 2025 - 15:06 UTC
Uptime over the past 90 days. View historical uptime.
SAM Cloud User Interface Operational
90 days ago
100.0 % uptime
Today
SAM Cloud Streaming Operational
90 days ago
100.0 % uptime
Today
SAM Cloud Login Services Operational
90 days ago
100.0 % uptime
Today
SAM Cloud Players and Widgets Operational
90 days ago
100.0 % uptime
Today
SAM Cloud DJ Management Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Pro Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Scheduled Maintenance Notification - Core Streaming Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Apr 24, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 01:00 UTC
Scheduled - As part of our ongoing commitment to service excellence, Spacial will be conducting a major scheduled maintenance to upgrade our core network infrastructure. This critical enhancement is designed to further improve performance, reliability, and scalability across all platform systems.

Affected Services:
* Streaming services
* Billing systems
* User interface actions
* spacial.com website
* Userzone (userzone.spacial.com)

During the scheduled maintenance window, brief interruptions in service may occur. While the maintenance window is four hours in duration, actual downtime is expected to remain under one hour. We anticipate temporary impacts to streaming, billing, and web portal access during this time.
Our infrastructure and network operations teams will be closely monitoring all systems throughout the maintenance period to minimise disruption and ensure a seamless transition.

We recommend planning around the maintenance window where possible to avoid any potential inconvenience.
For any questions or concerns, please do not hesitate to contact our Support team.
Apr 17, 11:23 UTC
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
SAM Cloud – Scheduled Maintenance & Critical Improvement Release
Completed - The scheduled maintenance has been completed.
Apr 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 08:00 UTC
Scheduled - We will be conducting scheduled maintenance and critical updates to the SAM Cloud Station platform on Tuesday, April 15, 2025, at 08:00 UTC. This is part of our ongoing efforts to enhance the security, reliability, and overall user experience of the platform.
The update will address key components related to the performance and security of the SAM Cloud Stations. During this maintenance window, you may experience temporary unavailability, intermittent login issues, or delays in authentication when trying to access the SAM Cloud Stations.
Our Support and Technical Operations teams will be actively monitoring the process to ensure a smooth update. Should any issues arise after the update, please reach out to our Technical Support for assistance.
Apr 10, 13:10 UTC
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
Scheduled Streaming Server Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 11:00 UTC
Update - Please be advised that the scheduled maintenance, is still in progress.
Apr 9, 07:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 09:14 UTC
Scheduled - We will be conducting a scheduled maintenance on our streaming servers on April 7th - 10th.This maintenance falls within the standard scheduled maintenance window as defined in the SLA.
During this period, we will be implementing critical updates to our streaming servers. While the SAM Cloud interface will remain accessible, please be advised that streaming services will experience a temporary downtime of approximately 15 to 30 minutes as updates are applied.
Our engineering and support teams will be actively monitoring the maintenance process to ensure minimal disruption and a seamless transition once updates are completed.
Should you have any questions, please don’t hesitate to contact our Support Team.
Apr 8, 09:13 UTC
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