Greeting email not being sent when DJ is created in SAM Cloud
Investigating - We are investigating an issue where, upon creating a DJ in SAM Cloud, the greeting email containing the DJ's credentials is not being sent automatically.
At the moment there is no work around for the new DJ to get their credentials.
More information to come.
Oct 17, 2024 - 13:22 UTC
Uptime over the past 90 days. View historical uptime.
SAM Cloud User Interface Operational
90 days ago
100.0 % uptime
Today
SAM Cloud Streaming Operational
90 days ago
100.0 % uptime
Today
SAM Cloud Login Services Operational
90 days ago
100.0 % uptime
Today
SAM Cloud Players and Widgets Operational
90 days ago
100.0 % uptime
Today
SAM Cloud DJ Management Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 18, 2024

No incidents reported today.

Oct 17, 2024

Unresolved incident: Greeting email not being sent when DJ is created in SAM Cloud.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
A Scheduled maintenance for Wednesday October 9th 2024 at 10:00 UTC.
Completed - The scheduled maintenance has been completed.
Oct 9, 11:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 9, 10:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 8, 18:28 UTC
Scheduled - A standard server maintenance for SAM Cloud will take place on 09 October 2024, From 10:00 GMT+2 / 08:00 UTC till 13:00 GMT+2/ 11:UCT . During this period, we will be deploying important updates aimed at improving the efficiency of our streaming servers.
Please note that some downtime of both the UI and the streams is expected as we test and deploy enhancements to core functionalities of SAM Cloud. Rest assured, our team will be closely monitoring the system throughout the update process to ensure a smooth and timely restoration of full service.
Oct 8, 08:00 UTC
Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

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