Resolved -
This incident has been resolved.
May 7, 05:22 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 7, 05:21 UTC
Update -
We are continuing to investigate this issue.
May 6, 14:17 UTC
Investigating -
We are currently investigating an issue affecting infrastructure in our London region, where some stations may experience interruptions to normal streaming.
In affected cases, stations may appear active, but streaming may not start as expected, or listener audio may be temporarily unavailable. This is related to ongoing maintenance and recovery efforts within the London data center.
Our infrastructure and development teams are actively working to restore full service stability as quickly as possible. While a confirmed timeline for full resolution is not yet available, this is being treated as a high-priority incident.
Current impact:
Some stations may experience intermittent streaming interruptions or no audio output despite appearing online
We are continuing to monitor the situation closely and working to ensure all services return to normal operation.
If your station is currently not streaming, please contact support@spacial.com
with your Station ID or Station Name so our team can assist and prioritise your case accordingly.
We sincerely apologise for the inconvenience and appreciate your patience. Further updates will be provided as soon as more information becomes available.
May 6, 14:16 UTC