A fix has been implemented and we are monitoring the results.
Posted Aug 18, 2026 - 12:28 UTC
Investigating
We are currently investigating an issue affecting SAM Cloud login, where clients may be unable to access their SAM Cloud accounts and stations.
In affected cases, the reCAPTCHA verification does not load correctly and displays an “Invalid site key” error. As a result, the Sign In button remains greyed out, preventing users from completing the login process.
Our development team is actively investigating the issue and working to restore normal login functionality as quickly as possible. At this time, we do not yet have a confirmed timeline for resolution, but this is being treated as a high-priority matter and is being handled with urgency.
We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this issue. Updates will be provided as soon as more information becomes available.