Greeting email not being sent when DJ is created in SAM Cloud
Incident Report for spacial
Resolved
We are pleased to inform you that the recent bug fix patch has resolved the previous issue. Thank you for your patience, and please reach out if you experience any further issues.This incident has been resolved.
Posted Nov 08, 2024 - 14:03 UTC
Monitoring
The origin of the issue has been found, and owners of the SAM Cloud Stations can create and add new DJs on their station and we will be monitoring the fix closely.
Posted Nov 06, 2024 - 14:58 UTC
Investigating
We are investigating an issue where, upon creating a DJ in SAM Cloud, the greeting email containing the DJ's credentials is not being sent automatically.
At the moment there is no work around for the new DJ to get their credentials.
More information to come.
Posted Oct 17, 2024 - 13:22 UTC
This incident affected: SAM Cloud DJ Management.