Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 24, 2025 - 01:00 UTC
Scheduled
As part of our ongoing commitment to service excellence, Spacial will be conducting a major scheduled maintenance to upgrade our core network infrastructure. This critical enhancement is designed to further improve performance, reliability, and scalability across all platform systems.
Affected Services: * Streaming services * Billing systems * User interface actions * spacial.com website * Userzone (userzone.spacial.com)
During the scheduled maintenance window, brief interruptions in service may occur. While the maintenance window is four hours in duration, actual downtime is expected to remain under one hour. We anticipate temporary impacts to streaming, billing, and web portal access during this time. Our infrastructure and network operations teams will be closely monitoring all systems throughout the maintenance period to minimise disruption and ensure a seamless transition.
We recommend planning around the maintenance window where possible to avoid any potential inconvenience. For any questions or concerns, please do not hesitate to contact our Support team.
Posted Apr 17, 2025 - 11:23 UTC
This scheduled maintenance affected: SAM Cloud User Interface, SAM Cloud Streaming, SAM Cloud Login Services, SAM Cloud Players and Widgets, and SAM Cloud DJ Management.